The schools put in place particular types of relationships and, therefore, particular types of conflicts, which are to be considered as one of the most important components to achieve organizational purposes, such as for example of working groups or teams.
Conflict is an inevitable social phenomenon – in some respects, even desirable – that characterizes relationships: some conflicts are created for the maintenance of functioning existing, other conflicts are brought about by change.
In the school context, the relationships between teachers are crucial and it is essential that they are managed proactively, constructively, aimed at the well-being of the teacher himself and oriented towards the student.
School director and members of the school’s administrative staff play a fundamental role in this scenario as part of the context in which the conflict emerges.
Target Groups
Teachers (any level) / School Directors
Objectives
During the course, participants will learn to identify the basic process of the conflict (from the latency / pre-conflict phase, to confrontation, up to the crisis). Furthermore, teachers and staff will learn to identify the phases and to put into practice specific actions according to the phase in which the conflict is.
Training objectives:
- to study in depth techniques of negotiation, mediation and destruction of the conflict
- To manage conflicts, participants will learn to analyze them following a pattern that starts from the history of conflict (understanding the way the conflict developed), the context of the conflict: it makes us understand yours gravity and its nature, the reasons for the conflict.
- to focus on higher-level global goals that attract the interest of everyone, as individuals and as teachers