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Certification of Competence

In ISO 19011:2018, Guidelines for auditing management systems, the International Organization for Standardization - ISO defines competence as “the ability to apply knowledge and skills to achieve intended results”.   The Certification of Competence attests that the certified professional or individual has proved to be in possession of the knowledge, skills, personal attributes and qualifications required for certification. Certification requirements are included in a tailored Certification Scheme, designed and produced to adhere to International Standards defining a specific professional profile or competence area. The verification is carried out through assessment and examination, implemented by the Certification Institute as an Independent Third Party. In fact, the Certification of Competence can only represent an added value if the assessment and certification process is performed by an Independent Third Party.  

Our Certifications
Operational stages
  • Submission of application documents
  • Verification of compliance to requirements listed in the Certification Scheme
  • Examination, either in person or online on our platform
  • Issue of certificate
  • Monitoring the continued fulfilment of requirements of the certified person over time
In essence, the Certification of Personnel is a means for the transparent recognition and validation of personal and professional Competence, in order to increase the intrinsic professional value and competitiveness of the person in the labour sector. Therefore, achieving a personnel certification represents a significant investment and a desirable asset for a modern professional: it qualifies the certified person as a reliable subject; moreover, it enters the person into a continuous process of updating the competences, including a verification held at different stages (annual, triennial or quinquennial, depending on the profile), in order to maintain the certification. From the perspective of an employer, a Certification issued by an Independent Third Party in accordance to International Standards is a real guarantee of the employee’s specific and practical competences, rather than generic qualifications. In addition, in case of problematic situations, the employer can report any non-compliance or need for improvement of competences to the Certification Institute.  

Aiming to achieve a coherent certification procedure, Icep has established an outcome-based reference approach for certifications, conforming to European and International standards and operating in accordance to common regulations and goals. Moreover, in order to implement a coherent and transparent process, Icep verifies that all actors involved in the certification process:
  • are fully aware and respectful of the confidential nature of the information they handle;
  • consistently guarantee the absence of conflicts of interest;
  • have an objective and impartial approach to the activities and to candidates applying for certification or already certified persons.
In addition, a Committee for the Safeguarding of Impartiality, consisting of members not belonging to the Organisation and representing all parties involved in the process, oversees all Certification activities implemented.   Furthermore, in its commitment to ensuring an efficient service provision, Icep has developed an internal procedure providing for a careful periodic analysis of all potential risks connected to each stage of the certification process and for the elaboration of related management strategies. Icep also adopts a Quality Policy Protocol, to commit to employ all necessary resources in order to increase the performance of its employees and improve internal processes.

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